Why AI Agents Work in Demos and Fail in Production
Understand the gap between an agent demo and a dependable service: tool failures, permissions, state, evaluation, operating costs, and recovery.
The build journal
From an AI idea to a working product.
Implementation guides for teams building agents, connecting business systems, and making software dependable enough for everyday work.
AI Agent or Automated Workflow? How to Choose for Your Business Process
Choose between a fixed workflow, an LLM-assisted step, and an AI agent using a support-request example, failure cases, and a practical decision checklist.